Site Reliability Engineer

Role Overview

Site Reliability Engineer (E3) at Vynca to build and operate the infrastructure powering Vynca’s healthcare technology platform. You’ll work across software engineering, AWS cloud infrastructure, and operations to ensure systems are reliable, scalable, secure, and performant.

Responsibilities

• Design and manage AWS infrastructure using Terraform as the source of truth
• Operate and scale production workloads on Kubernetes
• Package and deploy applications using Helm and automation tooling
• Build and improve distributed, event-driven systems (e.g., event sourcing, partitioning, ordering, replay, failure recovery)
• Define and track SLIs/SLOs and maintain error budgets
• Develop automation for deployment, scaling, monitoring, incident response, and operational workflows
• Own platform observability: metrics, logs, tracing, monitoring, and alerting
• Lead incident response, run blameless postmortems, and drive corrective actions
• Partner with Product/Engineering/Data on capacity planning, performance optimization, and resilient design
• Implement security best practices to support HIPAA and SOC 2 compliance
• Participate in an on-call rotation and provide production operational support

Requirements

• 3–5 years in SRE/DevOps/Platform/Cloud Infrastructure or similar roles
• Strong hands-on experience operating production AWS workloads
• Proven Infrastructure as Code experience with Terraform (modules, state management, deployment automation)
• Experience operating/supporting production Kubernetes
• Hands-on experience deploying/managing apps with Helm
• Experience with distributed systems and event-driven architectures (including event sourcing concepts)
• Bachelor’s degree in a related CS/engineering field or equivalent professional experience

Nice-to-Haves

• Experience in healthcare, SaaS, or high-growth environments