About the role

Role Overview

Talener is seeking a Site Reliability Engineer (SRE) to help scale and support a cloud-based platform in a remote (U.S.) setting. You’ll strengthen reliability, operational efficiency, observability, and automation across production environments, with a focus on incident response and continuous improvement.

Key Responsibilities

Ensure reliability, scalability, performance, and security of cloud infrastructure and applications
Monitor, troubleshoot, and resolve production issues across distributed systems
Lead incident response, perform root cause analysis, and run blameless post-mortems
Build and maintain operational runbooks and automated remediation workflows
Develop and improve observability/telemetry for proactive monitoring and alerting
Collaborate with engineering, DevOps, QA, security, and operations to improve platform health and deployment processes
Support infrastructure automation and configuration management
Apply Infrastructure-as-Code (IaC) and improve CI/CD operational workflows
Promote reliability engineering and operational excellence best practices
Participate in an on-call rotation (including occasional off-hours support for West Coast operations)

Required Qualifications

5+ years in SRE, DevOps, cloud infrastructure, or related disciplines
Strong production troubleshooting and support experience
Hands-on observability/monitoring experience with Datadog, New Relic, or similar tools
Experience with Azure and modern containerized infrastructure
Knowledge of Docker and Kubernetes
Experience with IaC tools such as Terraform, Terragrunt, or OpenTofu
Scripting/automation with PowerShell, Python, JavaScript, or similar
Experience with Git and CI/CD tooling (e.g., Azure DevOps)
Understanding of cloud security principles, compliance, and operational best practices
Strong collaboration and communication in Agile environments

Preferred Qualifications

Experience improving operational visibility (telemetry, dashboards, reports, alerting)
Experience evolving incident response processes and operational tooling
Interest in mentoring and promoting operational excellence across teams
Strong problem-solving mindset with emphasis on continuous improvement and automation

About Talener

Talener is a healthcare technology organization focused on building and scaling a high-impact cloud platform to improve healthcare delivery. The role supports platform reliability, operational efficiency, observability, and automation across production environments.