Site Reliability Engineer
Jobgether
seniorpermanentdevops United States Today via LinkedIn
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Site Reliability EngineeringObservabilityIncident ManagementRoot Cause Analysis (RCA)New RelicDatadogAWSAzureCI/CDInfrastructure as Code (IaC)
About the role
Role Overview
Site Reliability Engineer (SRE) focused on improving platform reliability, scalability, and operational performance across cloud-based SaaS environments. You will reduce incident impact, accelerate resolution times, and build proactive solutions to prevent future disruptions.
Responsibilities
- Enhance platform resilience and improve incident management processes
- Lead post-incident investigations and perform root cause analysis (RCA)
- Produce clear, actionable RCA documentation for internal teams and customer delivery
- Develop and implement preventative reliability strategies
- Monitor and improve reliability metrics (e.g., time to resolution, incident response effectiveness)
- Configure and maintain observability tooling for monitoring, alerting, and performance visibility
- Build client-focused dashboards and alerts to proactively identify issues
- Collaborate with Engineering and Cloud Operations to improve scalability and stability
- Provide guidance and knowledge sharing on observability usage during investigations
- Create feedback loops to improve engineering practices and operational patterns
- Contribute to automation initiatives that streamline incident response and workflows
- Troubleshoot application and infrastructure issues across cloud environments
Requirements
- 5+ years of professional SRE experience
- Strong understanding of SRE principles, reliability practices, and incident management
- Experience with observability platforms (e.g., New Relic, Datadog, Sumo Logic, or similar)
- Ability to read and write code using JavaScript, .NET, and SQL
- Experience troubleshooting C#/.NET web applications and performance issues
- Familiarity with cloud platforms (AWS or Azure); AWS strongly preferred
- Experience operating in public cloud environments and SaaS platforms
- Strong understanding of cloud architecture patterns and operational best practices
Nice to Have
- Knowledge of CI/CD pipelines and Infrastructure as Code (IaC)
- Experience troubleshooting Windows environments and SQL Server
Scraped 7/30/2026