Site Reliability Engineer

Site Reliability Engineer (SRE)

Join Hydrolix’s Services team to improve the reliability, scalability, and operational excellence of its cloud data platform.

Responsibilities

• Infrastructure Reliability: Deploy, maintain, and ensure a reliable fleet of Kubernetes clusters and Hydrolix deployments across multiple cloud platforms.
• Service Optimization: Design and maintain systems/processes that improve reliability, availability, and performance.
• CI/CD Management: Build and optimize CI/CD tools and deployment workflows.
• Monitoring & Incident Response: Create and manage monitoring, alerting, and incident response to minimize downtime and speed recovery.
• Root Cause Analysis: Perform thorough root cause analyses and implement long-term preventive measures.
• Automation & Efficiency: Automate repetitive work and optimize system performance.
• On-call Support: Cover weekday business hours and once-monthly weekend shifts.

Collaboration

• Partner with software engineering, infrastructure, and product teams to bake reliability into the development lifecycle.
• Advocate for SRE best practices and promote operational excellence.
• Work with a distributed global team for round-the-clock support.
• Interface with customers to resolve incidents and ensure a seamless user experience.

Requirements

• 5+ years experience as an SRE (or equivalent) supporting complex distributed systems.
• Hands-on experience with observability tools such as Prometheus, Vector, Grafana, Superset, or Kibana.
• Proficiency with a major cloud platform (AWS, GCP, Azure, or Linode).
• SQL database experience (familiarity with PostgreSQL is a plus).
• Programming skills in Python, Go, or Rust.
• Strong Linux expertise, including performance tuning and system-level troubleshooting.
• Excellent written and verbal communication skills with technical clarity for diverse audiences.

Nice-to-haves

• Familiarity with PostgreSQL.