Site Reliability Engineer

Role Overview

BridgeSource Utilities Solutions is hiring for Site Reliability Engineer, Senior Site Reliability Engineer, and Principal Site Reliability Engineer roles (levels based on experience and leadership). You will help build, operate, and continuously improve large-scale AI, cloud, and infrastructure platforms supporting mission-critical workloads.

Responsibilities

• Improve reliability and operational excellence across distributed production environments
• Build and maintain automation, observability, and incident response capabilities
• Own incident management, on-call practices, and participate in root cause analysis (RCA)
• Support and troubleshoot complex production issues
• Apply SLIs/SLOs to drive service quality and continuous improvement
• For senior/principal levels: provide technical leadership, architecture/design, and mentorship

Requirements

• Experience in Site Reliability Engineering, Platform Engineering, Systems Engineering, Software Engineering, or Infrastructure Engineering
• Strong knowledge of Linux, Kubernetes, cloud platforms (AWS, Azure, or GCP), networking, and distributed systems
• Proficiency in Python, Go, or a similar language for automation/tooling
• Experience with Infrastructure as Code (e.g., Terraform, Ansible)
• Experience with CI/CD, monitoring, and observability tools
• Hands-on production support and complex troubleshooting with RCA
• Understanding of SLIs, SLOs, incident management, and on-call best practices
• Strong communication and collaboration across engineering teams

Nice to Have

• Experience building HPC clusters (1,000+ GPUs) for AI/ML workloads with hyperscale clients
• Experience with AI infrastructure, GPU environments, HPC, InfiniBand, or RDMA

Location / Work Policy

• Remote, with a possibility of on-site as programs and responsibilities grow
• Preference for candidates living in the Seattle, New York, San Francisco, and Houston Metro areas