Senior Vice President & General Manager Senior Living

Role Overview

PointClickCare is seeking a Senior Vice President & General Manager, Senior Living reporting to the Chief Revenue Officer. This executive role is the single accountable leader for growth, profitability, and market strategy within the Senior Living vertical, owning the full customer lifecycle from pipeline and acquisition through retention and expansion.

Responsibilities

• Own Senior Living segment strategy and define distinct go-to-market approaches for diversified operators vs. pure-play Senior Living organizations
• Act as the primary executive sponsor and relationship owner for key Senior Living customers and prospects
• Spend significant time in market to strengthen industry credibility and customer trust
• Represent PointClickCare at senior industry forums, conferences, and customer advisory boards to shape market perception and competitive positioning

Working Location / Travel Expectations

• Hybrid / Remote with a requirement to reside within commutable distance for hybrid roles
• For remote roles, expect in-office events requiring travel to/from Mississauga and/or Salt Lake City for onboarding, team events, and semi-annual/annual meetings

Requirements

• Not explicitly listed in the provided excerpt (role calls for a seasoned executive, deep industry expertise, and an operator’s mindset)

Nice to Have

• Not explicitly listed in the provided excerpt