Senior UX Researcher (3 Month Contract)

Role Overview

Senior UX Researcher (3 Month Contract) at Wikimedia Foundation. You will lead mixed-method UX research (primarily quantitative, with some qualitative components) to generate actionable insights that inform organizational and product decisions for Wikipedia and other Wikimedia projects.

Key Responsibilities

• Coordinate research work with the UX Research team point of contact, teammates, and stakeholders.
• Help scope projects as needed: goals, methodologies, logistics, and timelines.
• Build understanding of the product context and research objectives.
• Lead and execute all phases of the research process:
  • Create research materials
  • Coordinate research operations
  • Manage participant recruitment / survey distribution
  • Schedule and run research sessions (with interpretation support when appropriate)
  • Oversee data collection and analysis
  • Write and deliver research reports
• Translate findings into actionable insights and communicate results clearly to stakeholders.

Skills & Experience

• 5+ years as a UX Researcher.
• End-to-end expertise with quantitative UX research (e.g., surveys, large-scale unmoderated testing, large-scale diary studies, quantitative UX benchmarking).
• Strong statistical analysis and data visualization skills.
• End-to-end expertise with qualitative methods (e.g., interviews, contextual inquiry, diary studies).
• Excellent written and verbal communication.
• Experience leading research projects start to finish (individually and collaboratively).
• Ability to work with product teams to translate insights into recommendations.

Nice-to-Haves

• Fluency in languages other than English.
• Experience working with volunteer or open source communities.
• Experience editing Wikipedia or contributing to other wiki projects.

Contract & Availability

• 3-month contract covering staff leave; part-time ~30 hours/week.
• Must be available for critical meetings and synchronous work 15:00–19:00 UTC.
• Occasional meetings and work outside local business hours may be needed during data collection.