Senior User Interface/User Experience Designer

Role Overview

Join the AgentExchange UX team as a Senior User Interface/User Experience (UI/UX) Designer. You’ll help redefine how customers discover, evaluate, and adopt technology to extend Salesforce by shaping product vision, designing end-to-end experiences, and collaborating with product, engineering, and user research partners.

Responsibilities

• Partner closely with product owners, engineers, and user research to define and drive a vision for your product area.
• Oversee multiple web and mobile application features, interfaces, and experiences.
• Produce wireframes, storyboards, concepts, and other design collateral.
• Advocate for accessibility by encouraging product and engineering leadership to prioritize accessible features and fixes.
• Mentor design staff and help strengthen design practices.
• Communicate clear, compelling ideas to a wide range of stakeholders.
• Manage large design initiatives, including competing priorities.

Requirements

• 5+ years of experience designing and delivering software products end-to-end in a cross-functional team.
• Strong ability to think in design systems (not just single-purpose apps).
• Deep user-centered design knowledge and methods; use analytics and research to drive decisions and iterate.
• Expert knowledge of current design tools, particularly Figma (and ability to learn new tools).
• Excellent communication and active listening; build trusting relationships across product and engineering.
• Ability to deliver solutions independently and effectively with both on-site and distributed teams.
• Ability to explore ideas, persuade, and build consensus in ambiguous, fast-moving projects.
• A related technical degree required.

Nice-to-Haves / Additional Focus

• Ability to consider design impacts on ethics and equality, and speak up when necessary.
• Demonstrated desire to continually improve processes.
• Capability to deliver original, high-quality work with appropriate fidelity for each project phase.