Senior User Experience Designer

Role: Senior User Experience (UX) Designer

Design end-to-end user experiences for prescription-based Continuous Glucose Monitoring (CGM) products for people living with diabetes and the healthcare professionals who care for them.

Where you come in

• Develop a deep understanding of diabetes management, glucose patterns, alerts, treatment decision support, clinical workflows, and the diabetes technology landscape.
• Represent and advocate for patients, caregivers, and healthcare providers.
• Partner with cross-functional stakeholders to:
  • understand clinical and business priorities
  • define problem statements, requirements, and user needs
  • lead workshops and strategy discussions
  • capture design requirements and clarify feasibility
• Evolve concepts from low-resolution wireframes to high-resolution screens, technical flows, and regulated product documentation.
• Translate continuous glucose data, trends, alerts, and system states into clear, actionable experiences.
• Understand and incorporate technical inputs from client/partner systems while communicating complex clinical information safely and appropriately.

UX activities you will support

• Plan and support research, usability testing, and Human Factors activities.
• Synthesize findings to inform designs, identify patient/provider needs, support risk mitigation, and define next steps.
• Present design rationale and recommendations to cross-functional teams and management; act as a “design diplomat” and collaborate through feedback and respectful disagreement.

Regulatory and cross-functional collaboration

• Work with Regulatory, Medical Affairs, Quality, Legal, and Human Factors teams to ensure alignment with:
  • prescription product requirements
  • intended use
  • labeling considerations
  • clinical risk controls
  • approval needs
• Iterate design mitigations to gain approvals.

Growth and team contributions

• Support a culture of continuous improvement and design excellence.
• Mentor colleagues and learn from existing team members.

What makes you successful (Requirements)

• UX/Senior UX experience designing complex digital health, medical device, or clinical software products.
• 4+ years of UX or product design experience, with strength designing patient- and provider-facing healthcare experiences, particularly in regulated environments.
• Strong portfolio demonstrating end-to-end UX process including:
  • clinical problem framing
  • workflow mapping
  • data visualization
  • interaction design
  • usability testing
  • design rationale
• Bachelor’s degree in HCI, Interaction Design, Product Design, Industrial Design, Cognitive Science, Human Factors, or related field.
• Experience designing mobile app experiences and familiarity with iOS, Android, accessibility, and platform design patterns.

Preferred

• Experience designing companion experiences for sensors, wearables, connected devices, or data-rich health products.
• Proficiency with modern design, prototyping, and collaboration tools, especially Figma.
• Familiarity with design systems and AI-enabled design workflows.

Additional notes from the posting

• Remote role with flexible time zone alignment.
• 6-month duration with possible extension and conversion to full-time.
• Travel required: 5–15%.
• Only W2 candidates are eligible; third-party or C2C candidates are not considered.