Senior Technical Project Manager / Technical Program Manager

Role

Senior Technical Project Manager / Technical Program Manager (Product)

You will own delivery of customer integrations and help evolve those integrations into a scalable, competitive capability for Preveta. This role sits at the intersection of engineering, product, and customer success—balancing hands-on technical project execution with building repeatable processes, playbooks, and performance metrics.

Responsibilities

Technical Project Management (Deliver integrations successfully)

• Lead individual customer integrations from kickoff through production go-live
• Coordinate Engineering, Customer Success, third-party vendors, and customer stakeholders
• Manage timelines, dependencies, and risk mitigation (including HIPAA-aligned data handling)
• Drive data validation and go-live readiness
• Support customer enablement and post-launch stabilization to ensure adoption and success criteria are met

Technical Program Management (Build integrations into a scalable competitive capability)

• Own and evolve Preveta’s integration operating model
• Establish scalable processes, playbooks, and technical standards across implementations
• Align integration strategy with product, engineering, and revenue objectives
• Define and track integration performance metrics (cycle time, quality, activation, scalability)
• Identify structural improvements that reduce time-to-live and improve scalability

Communication & Stakeholder Management

• Provide clear status updates to internal and external stakeholders
• Translate between technical and non-technical audiences
• Escalate appropriately (know when to drive, unblock, or request help)
• Build trusted relationships with customers, engineers, and leadership

Success Metrics (first 6 months)

• Multiple customer integrations delivered to on-time go-live with success criteria met
• A repeatable integration playbook and operating model established
• Integration performance metrics set up with organization-wide visibility
• At least one structural improvement that measurably reduced time-to-live
• Trusted operating partner to the CTO and leadership

Requirements

• 4–8 years of experience in technical project management, program management, or a related discipline
• Proven end-to-end track record leading customer-facing technical integrations/implementation programs

Nice to Have / Additional Signals

• Strong comfort in technical environments and judgment to manage escalation and unblocking
• Ability to run go-live calls and build/track performance dashboards

Logistics

• Full-time (40 hours/week)
• Remote: anywhere in the United States (authorization to work in the USA required)
• Travel: 5–10%