About the role

Role Overview

Join Babylist as a Senior Technical Program Manager (Merchandising). You’ll be the first dedicated technical partner for the merchandising team—owning end-to-end delivery across the product lifecycle and leading decisions around a Product Information Management (PIM) system to centralize product data.

Key Responsibilities

Drive the roadmap product lifecycle across Merchandising and Owned Brands: discovery → definition/validation → development → launch → iteration.
Lead the evaluation and build/buy decision for a PIM system to centralize product data, descriptions, images, and specifications across channels.
Identify greenfield opportunities by embedding with merchandising teams and building trusted relationships to understand processes and pain points.
Define and use meaningful metrics and collaborate with multiple teams to deliver solutions that work with real-world external vendors.
Translate ambiguous priorities into executable projects and manage delivery through cross-functional stakeholder needs.

Requirements

Strong interest in applying AI in practice (not just conceptually); experience at teams that use AI daily.
Ability to work with ambiguity and turn unclear priorities into plans.
Experience with systems integration, data flows, APIs, and automation of manual processes.
Experience building internal tools/operational technology, with understanding that tech must fit complex human workflows.
Excellent written and verbal communication, able to explain to both technical and non-technical audiences.
Highly analytical: uses data and process improvement to set objective priorities and action items.
Product management background: 5+ years working in an agile development environment.
Builder mindset: independently prototype/shipping/deploy solutions and enjoy finding and solving problems.

Nice-to-haves

Comfort discussing system architecture with technical counterparts.
Experience with vendor-based operational realities (build solutions that account for external systems and partners).

About Babylist

Babylist is an e-commerce company focused on helping families with baby-related products through curated recommendations and shopping experiences. The role sits within merchandising operations, using product data systems and AI-enabled workflows to improve how product information is managed and delivered across channels.