Senior Technical Program Manager

Role Overview

Senior Technical Program Manager to lead high-impact, cross-functional product initiatives in a remote-first environment. You will drive end-to-end execution of critical product programs, bringing clarity and alignment across product, engineering, design, and operations.

Responsibilities

• Lead end-to-end project management for complex cross-functional product initiatives (from scoping to post-launch review)
• Design, implement, and continuously improve PDLC processes and artifacts, including:
  • Problem statements
  • PRDs
  • Launch plans
  • Experiment designs
• Maintain and optimize roadmap tools as a single source of truth for initiatives, milestones, and status reporting
• Provide portfolio-level visibility for leadership using dashboards, reports, and regular cadences (initiative health and progress)
• Identify, manage, and escalate cross-team dependencies, risks, and blockers to keep high-priority work on track
• Standardize and improve product delivery practices, templates, and tools to increase predictability, transparency, and quality

Requirements

• 6+ years in program/project management within product or technology organizations (ideally fintech, financial services, or other regulated industries)
• Proven experience managing complex cross-functional programs from ambiguity to delivery, including dependencies, risk, and change management
• Hands-on experience running/improving a Product Development Lifecycle (PDLC) or similar SDLC/PDLC framework, including stage gates and key artifacts
• Proficiency with Agile and/or Kanban (or hybrid methodologies)
• Tooling experience: Jira, Asana, Confluence, and at least one roadmap/portfolio platform (e.g., Productboard, Aha!, Jira Align)
• Comfortable working with OKRs and metrics to translate business goals into initiatives and milestones
• Strong communication and stakeholder management skills; able to drive alignment across senior leaders

Nice-to-Haves (implied by requirements)

• Experience improving delivery predictability and organizational operating rhythms through dashboards/cadences
• Ability to elevate team performance and foster collaboration across diverse teams