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Senior Technical Program Manager

Hims & Hers

full-remoteseniorfixed-termproduct-managementengineering-management Full remote 73 days ago via WTTJ

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Tags

Technical Program ManagementOKRsStakeholder ManagementChange ManagementHealthTechTelehealthSystems ThinkingRoadmappingProcess ImprovementCross-functional Leadership

About the role

Role overview

As a Senior Technical Program Manager, you’ll lead complex, cross-functional technical initiatives within telehealth care delivery systems. This 7-month contract role is suited to a TPM who can thrive in ambiguity and move quickly from problem definition to execution.

Key missions

  • Drive execution of complex technical initiatives with seamless collaboration across Product, Engineering, Clinical, Operations, and R&D.
  • Establish and monitor success metrics and OKRs, linking program outcomes to:
    • system scalability
    • patient experience
    • operational impact
  • Champion process improvement and standardization, improving how technical projects are scoped, launched, and measured across the Care Experience organization.

Requirements

  • 5–8 years of experience as a Technical Program Manager in a highly technical, fast-paced environment.
  • Exceptional executive communication and stakeholder management; ability to simplify complexity into clear direction.
  • Proven track record driving transformation/care delivery initiatives from conception through execution with measurable business and patient outcomes.
  • Strong systems thinking, process design, and change management.
  • Ability to translate strategic vision into actionable roadmaps and deliver through influence across technical and non-technical teams.
  • Ability to operate effectively in fast-paced, ambiguous environments (balance structure and agility).
  • Bachelor’s degree required.

Nice-to-haves

  • 3–4 years experience in a highly technical HealthTech space.

Contract & benefits

  • Remote-first with generous benefits, including PTO, healthcare coverage, and retirement planning.

About Hims & Hers

Hims & Hers is a telehealth company providing technology-enabled healthcare care delivery. The role focuses on scaling and optimizing telehealth care delivery systems, indicating work at the intersection of health technology, operations, and patient experience.

Scraped 5/13/2026