Senior Technical Program Manager

Role Overview

Senior Technical Program Manager (hands-on)

You will drive end-to-end delivery across backend, platform, and mobile initiatives, while also building the tools and reporting systems that make execution visible, measurable, and scalable.

Responsibilities

• Own end-to-end delivery of backend, platform, and mobile-facing initiatives across regions.
• Drive execution discipline via clear requirements, ownership, dependency tracking, and release readiness criteria.
• Partner with engineering to define system boundaries, APIs, and realistic delivery plans.
• Lead cross-functional alignment across Product, Design, Engineering, QA, and PMO/regional teams.
• Identify risks, dependencies, and bottlenecks early; drive mitigation and escalation.
• Design and build execution dashboards, reports, and tracking systems using real data (e.g., Jira APIs, logs, metrics).
• Develop lightweight tools/scripts/apps to automate reporting and improve program visibility.
• Create metrics frameworks for delivery, quality, and release readiness.
• Continuously improve PMO tooling, reporting accuracy, and decision-making support.
• Ensure alignment between mobile frontend and backend systems (APIs, data flows, performance expectations).
• Support production readiness considerations including reliability, scalability, and compliance.
• Translate complex technical trade-offs into clear, data-driven leadership updates and stakeholder communication.

Requirements

• 5+ years in Technical Program Management / Engineering Program Management or similar.
• Strong technical fluency in backend systems, APIs, and distributed architectures.
• Experience partnering across frontend (mobile) and backend systems.
• Proven ability to drive execution across Product, Engineering, QA, and Design.
• Hands-on tooling ability to independently build dashboards/scripts for visibility and reporting.
• Experience working with data and APIs (e.g., Jira APIs).

Nice-to-haves

• Experience with real-time/accurate signal quality in tracking systems and intervening when data degrades.
• Experience supporting production readiness and reliability/scalability considerations.

Work Schedule / Location

• Standard working hours are Monday–Friday.
• To collaborate with Japan-based teams: core hours 10:00 AM–7:00 PM PT (Mon–Thu).
• In-office: Mondays and Tuesdays.
• Thursdays and Fridays offer more flexibility (still full working days).