Senior Strategic Accounts Director

Role Overview

As a Senior Strategic Accounts Director at Cohere Health, you will lead executive relationships with the company’s largest health plan clients and drive long-term account growth. You’ll serve as the internal executive sponsor for assigned accounts and collaborate across teams to ensure exceptional client outcomes.

Responsibilities

• Develop, own, and execute strategic account plans for assigned health plan clients, managing multiple complex accounts.
• Build and strengthen relationships with executive stakeholders to support retention and growth.
• Identify expansion opportunities by engaging senior decision-makers and coordinating with internal/external influencers.
• Act as the internal executive sponsor for assigned accounts, ensuring successful delivery and alignment.

Requirements

• 12+ years of experience in health plan account management, client success, consulting, or another client-facing role.
• Strong executive presence with exceptional relationship-building and communication skills.
• Ability to create compelling business cases and growth strategies (analytical mindset).
• Proven success developing and executing strategic account plans resulting in measurable growth.
• Deep knowledge of Medicaid Managed Care Organizations (MCOs) and commercial health plans, including:
  • reimbursement models
  • state-specific Medicaid programs
  • market trends
  • executive relationships required for growth
• Comfortable navigating ambiguity and adapting as client priorities evolve.
• Hands-on approach; willingness to contribute wherever needed to ensure client success.
• Bachelor’s degree.

Nice to Have

• Master’s degree.
• Experience in a startup or earlier-stage company launching new products.

Key Missions (Summary)

• Own strategic account plans and manage complex accounts.
• Grow long-term retention and expansion through executive stakeholder relationships.
• Engage senior decision-makers to uncover and pursue growth opportunities.