About the role

Role Overview

Senior Site Reliability Engineer (Senior SRE) working 100% remotely (contract-to-hire, start ASAP). You will improve reliability and operational excellence across distributed systems using automation, observability, and engineering best practices.

Responsibilities

Lead reliability and recovery planning for critical systems and services
Define and maintain SLIs, SLOs, and error budget practices
Drive incident response and lead complex outage investigations
Perform root cause analysis and implement corrective actions
Build automation to reduce operational toil
Improve CI/CD pipelines, deployment workflows, and rollback strategies
Develop and maintain observability tooling (metrics, logs, tracing)
Partner with release/change management teams on release readiness
Mentor engineers and promote operational excellence across teams
Influence system architecture to improve reliability and scalability

Requirements

Must-haves

Bachelor’s degree in CS, Engineering, or related field
6–10 years experience in SRE, DevOps, platform engineering, or software engineering
Strong experience with AWS and distributed systems
Root cause analysis and incident management experience
Experience documenting SRE systems and operational processes
Strong programming skills across multiple languages
Observability/monitoring experience (metrics, logs, tracing)
CI/CD pipelines and deployment automation experience
Familiarity with containerization and orchestration technologies
Strong troubleshooting and problem-solving skills
Ability to work in regulated/enterprise environments

Nice-to-haves

Infrastructure as Code (e.g., CloudFormation)
Experience with Spring/Spring Boot, React, or Angular
Experience with Tomcat, Netty, Node.js, or Next.js
Relational and non-relational databases
Agile/Scrum experience
ITSM tools such as ServiceNow
ITIL-based release/change management familiarity
Security compliance framework knowledge (e.g., ISO 27001, SOC 2)

About Mondo

Mondo is a technology and services company providing solutions for enterprise customers, with work spanning distributed systems, operations, and engineering best practices. The role focuses on reliability, scalability, and operational excellence in cloud-based environments.

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