Senior Site Reliability Engineer (Cloud Platform)

Role Overview

Senior Site Reliability Engineer (Cloud Platform) responsible for building and evolving highly available, mission-critical cloud platforms at scale. You’ll embed SRE principles across the development lifecycle, with a focus on reliability, automation, observability, and continuous improvement in a fully remote environment.

Accountabilities

• Maintain reliability, performance, and availability of production and pre-production cloud environments.
• Design and optimize observability using metrics, logging, and tracing.
• Respond to incidents, perform root cause analysis, and implement preventive improvements.
• Collaborate with engineering teams to improve application reliability and integrate SRE best practices into workflows.
• Automate operational processes to reduce manual work.
• Create and maintain documentation, runbooks, troubleshooting guides, and incident response procedures.
• Participate in on-call rotations and continuously improve incident management.
• Promote a culture of reliability, automation, knowledge sharing, and continuous improvement.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Hands-on experience managing Kubernetes and containerized production environments.
• Proven experience supporting large-scale cloud infrastructures and mission-critical services.
• Strong expertise in AWS and cloud-native architectures.
• Observability/tooling experience with Prometheus, Grafana, and ELK Stack.
• Strong scripting/automation skills using Python, Bash, Go, or similar.
• Linux system administration experience and infrastructure automation tools such as Terraform or Ansible.
• Solid networking understanding (TCP/IP, DNS, routing, load balancing).
• Strong troubleshooting, communication, and collaboration skills with an automation-first mindset.

Nice-to-haves

• SIP/VoIP experience.
• Relational databases: MySQL/PostgreSQL.
• NoSQL: Redis.

Benefits / Work Style

• Fully remote and flexible.
• Professional development support and continuous learning opportunities.
• Mentorship, knowledge sharing, and continuous improvement culture.