Senior Revenue Operations Analyst (Insights)

Role Overview

Senior Revenue Operations Analyst specializing in Insights & Analytics delivery at Smartsheet. You’ll partner with Customer Excellence leadership to turn business questions into analytical insights that inform strategic decision-making and growth strategy.

Responsibilities

• Act as a business partner to Customer Excellence leaders to define essential business questions and challenges.
• Lead analytics projects to develop answers and actionable solutions.
• Mine large datasets, derive insights, and build visualizations for executive consumption.
• Present insights to executives to drive performance improvements.
• Provide analytical support for commission and territory planning, including strategic recommendations.
• Identify business opportunities and propose innovative solutions.
• Mentor and support other analysts (collaborative team environment).

Requirements

• 5+ years of experience in an analytics role with increasing responsibility.
• Bachelor’s degree in a quantitative field (engineering, sciences, math, statistics, business, economics, etc.).
• Strong ability to translate business questions into analysis, reporting, and recommendations.
• Ability to communicate clearly to diverse internal stakeholders.
• Proven skill in identifying opportunities and building innovative solutions with strong technical/data acumen.

Technical Skills

• SQL for data preparation, analysis, modeling, and visualization.
• Experience with statistics, including:
  • Time series analysis
  • Cluster analysis
  • Multivariate analysis
• Experience with cloud and SaaS go-to-market (GTM) contexts.
• Experience publishing and presenting findings to executives and non-data users.

Nice to Have

• Experience with Channel/Partner analytics.
• Experience with BI tools such as Tableau, Power BI, or Looker.