Senior Researcher- Unannounced Title

Role Overview

Scopely is hiring a Senior Researcher for its Research & Insights team. You will design and implement consumer research programs to guide development of a new Mobile/PC game, delivering insights that influence player experience, product direction, and business outcomes.

Responsibilities

• Lead research initiatives to deepen understanding of player experience across development and live operations.
• Design, execute, and present high-impact quantitative and qualitative studies in partnership with research operations and cross-functional teams (Game Design, UX Design, Product Management, Production, Marketing, Data Analytics).
• Own end-to-end UX research, including:
  • screener/survey design
  • recruiting
  • script development
  • moderation
  • analysis
  • presentation of findings
  • budget management
• Manage external research partners/vendors, ensuring cost-effective studies with clear objectives and timely, actionable results.
• Partner with game development and central strategy teams to connect research results to KPIs and proposed solutions to player-identified issues.
• Collaborate with the Research & Insights team to evolve research methods/toolkits and provide mentorship.

Requirements

• 6+ years of research experience in gaming (developer/publisher or research agency).
• Strong mixed-method UX research foundation (e.g., surveys, usability playtests, IDIs, focus groups).
• Proven ability to design and execute multiple high-impact qualitative and quantitative studies for games in development and live.
• Passion for games; strong understanding of core loops and monetization in mobile/PC games.
• Experience working with and managing external research vendors.
• Strong interpersonal, analytical, and project management skills; ability to build trust and influence cross-functional decisions through insights.
• High attention to detail and comfort with complex questions.
• Bachelor’s degree required (preferably Psychology, HCI, Game Design, Social Science, or related). MBA/Master’s/PhD preferred.

Nice to Have

• Experience with online survey tools: Decipher, Qualtrics, SurveyGizmo/Alchemer.
• Experience with remote testing platforms: PlaytestCloud, UserZoom, UserTesting.
• Analytics tools: SPSS, SQL.
• Experience in competitive or midcore live-service games.

Location / Work Setup

• Based in Culver City (hybrid), or remote within the US or Canada.
• Monthly travel for in-person research at the LA-based lab is required.