Senior Quality Assurance Engineer

About the role

Join Hayden AI as a Senior Quality Assurance Engineer, where you will be responsible for the end-to-end success of multiple concurrent pilots and production launches. You will monitor device health, coordinate cross-functional execution, and drive the evolution from manual processes to scalable, automation-first operations. Your role will involve close collaboration with engineering, firmware, product, operations, and QA teams to ensure quality and accountability throughout the deployment lifecycle. Key missions: Assurer la réussite de plusieurs pilotes et lancements de production, y compris le déploiement de flottes de dispositifs à grande échelle.. Définir les critères de pilotage, surveiller la santé des dispositifs quotidiennement, coordonner l'exécution interfonctionnelle.. Conduire la transition des processus manuels vers des opérations évolutives et axées sur l'automatisation. Profile: - Hands-on experience monitoring and troubleshooting connected devices, embedded systems, or fleet-scale hardware in production - Strong cross-functional collaboration skills with experience working across engineering, firmware, product, and operations teams - Strong proficiency in building or improving operational processes, dashboards, alerting systems, and automated monitoring workflows - Bachelor’s or Master’s degree in Computer Science or a related field - 7+ years of experience in QA, device operations, launch management, or a related field with meaningful exposure to hardware, embedded systems, or IoT product environments - Experience managing multiple concurrent pilots, launches, or deployment workstreams in fast-paced environments - Solid understanding of CI/CD pipelines, release processes, and automation-first QA methodologies - Demonstrated ability to translate complex technical issues into clear, actionable stakeholder communications