Senior Program Manager, Revenue Operations

Role Overview

Senior Program Manager, Revenue Operations (based in the United States) to lead strategic, cross-functional programs that improve operational excellence across a global revenue organization. You will drive planning, execution, and continuous optimization of high-impact initiatives supporting business growth.

Responsibilities

• Establish and scale program management practices for executing complex initiatives.
• Partner with leadership and cross-functional stakeholders to prioritize projects and improve processes with measurable business impact.
• Identify, evaluate, and prioritize strategic projects with department leadership to focus resources on highest-impact work.
• Lead complex cross-functional programs end-to-end (planning through execution), including:
  • Product launches
  • Process improvements
  • Technology rollouts
  • Operational initiatives
• Build project plans, manage timelines, define milestones, coordinate deliverables, and adjust execution strategies as priorities evolve.
• Own project backlogs, tracking systems, and reporting processes to maintain visibility into progress, capacity, risks, and opportunities.
• Develop scalable program management frameworks (workflows, templates, tools, performance scorecards) to improve execution consistency.
• Implement measurement strategies to evaluate adoption, outcomes, and continuous improvement opportunities.
• Communicate updates, risks, and recommendations clearly to stakeholders at all levels.
• Foster collaboration and alignment across geographically distributed teams using project management best practices.
• Act as a subject matter resource by identifying process gaps and recommending improvements.

Requirements

• 5+ years of project/program management experience managing multiple initiatives and geographically distributed stakeholders.
• Experience in technology-driven environments; experience in a technology company or B2B software preferred.
• Strong ability to manage complex projects using project management platforms; Jira preferred.
• Proven track record of creating repeatable frameworks, processes, and operating models that improve execution and accountability.
• Exceptional communication, collaboration, and stakeholder management across technical and business teams.
• Strong problem-solving skills, including managing change and driving projects to successful outcomes.
• Self-motivated, accountable, and able to independently prioritize work and deliver results.
• Comfortable working in fast-paced environments with evolving priorities.
• Strong technical aptitude and willingness to learn new tools/systems/methodologies.