About the role

Role overview

Join Guild Education as a Senior Product Operations Manager (AI & Systems). You will build and refine operational systems, strengthen AI-enabled workflows, and optimize R&D processes, while aligning teams and measuring the impact of process improvements.

Key missions

Design and refine operational systems: Create and improve AI-enabled tools and workflows that make product and engineering teams more effective.
Prototype and validate AI/automation solutions: Build, test, and measure AI workflow prototypes before wider rollout to streamline operations.
Audit and improve R&D processes: Identify friction points, map system dependencies, and implement scalable improvements.
Drive cross-team alignment and rollout: Coordinate process changes across teams and lead implementation of improvements.

Requirements

5+ years in Product Operations, Engineering Operations, or a similar role.
Strong communication skills for explaining roadmaps, priorities, and process changes to both technical and non-technical audiences.
Proven ability to build or improve operational systems for technical teams.
Technical fluency with an understanding of technical concepts and tools.
Hands-on AI & workflow automation experience (using AI tools to prototype or automate workflows).
Experience evaluating and implementing tooling ecosystems.

Nice to have

Background in product management or engineering (desirable but not required).

About Guild Education

Guild Education is an education and workforce development platform focused on helping learners advance through career-relevant programs. The company combines technology and operational execution to support education outcomes at scale, with an emphasis on product and engineering efficiency.