Senior Product Manager

Role overview

As a Senior Product Manager, you will drive the AI Coaching roadmap, translating member insights, behavior science, and business goals into shipped product work.

Responsibilities

• Ship AI coaching features end-to-end, turning insights into real product outcomes.
• Build for trust by designing guardrails and human-in-the-loop moments to keep members safe and confident.
• Establish strong measurement practice:
  • Run clean experiments
  • Define and use the right metrics
  • Make decisions based on real evidence
• Partner with App and Enrollment teams on shared work and shared goals, maintaining alignment around member outcomes.

Requirements

• Proven track record of shipping consumer products that users love (ideally mobile).
• Experience building under real constraints and learning from real users.
• Demonstrated product judgment and strong attention to product craft.
• Hands-on experience shipping AI or LLM-powered features, with understanding of what makes AI hard (e.g., accuracy and member trust).
• Strong analytics and experimentation instincts.
• Fluency with tools such as Braintrust, Mixpanel, Looker, or Snowflake.
• Ability to evaluate AI quality beyond a standard A/B test.
• Understanding of behavior change and the boundary between coaching and clinical care, with responsibility in a regulated space.

Nice-to-haves

• Experience in regulated or safety-critical product environments involving AI coaching/clinical-adjacent content.