Senior Product Manager

Role: Senior Product Manager (Member Experience)

Own and evolve Seed’s post-purchase member experience across channels—Amazon, mass retail, and other marketplaces—so it becomes the connective tissue that deepens relationships with members.

Responsibilities

• Own the end-to-end post-purchase member experience strategy: define what the member journey should look/feel like, how it evolves over time, and what to build to make it real.
• Develop and lead with a clear product vision, translating Seed’s science, brand, and retention goals into an experience that earns sustained engagement.
• Design and run short-cycle experiments to test hypotheses about member behavior, generating real signal through rapid learning.
• Define the membership value architecture based on what members actually want and what drives retention.
• Partner with Product Design on creative and strategic direction for member-facing experiences.
• Collaborate cross-functionally with Growth/Product, Engineering, Brand, and Lifecycle Marketing to bring the experience to life.

Requirements

• Strong product leadership with strategic conviction and urgency.
• Ability to treat member experience as a differentiating product, with accountability for results in market.
• Cross-functional partnership and execution through rapid experimentation.

Nice-to-haves

• Experience translating science/clinical or evidence-based positioning into product/experience strategy.
• Experience with member ecosystems, retention strategy, and multi-channel consumer journeys.

Reporting / Stakeholders

• Reports to the VP of Digital Product.
• Partners closely with Product Design, Engineering, Brand, Lifecycle Marketing, and Growth.