Senior Product Manager

Role Overview

Runpod is hiring a Senior Product Manager to lead core product initiatives for its AI infrastructure platform. You will own the strategy, roadmap, and business performance of a high-impact product area, translating market and customer insight into measurable revenue growth and improved customer outcomes.

Responsibilities

• Own and execute a multi-quarter product strategy tied to revenue growth, adoption, retention, gross margin, and customer outcomes.
• Define target market, customer segments, buyer/user personas, and ideal customer profile using customer research, product usage data, sales insights, and competitive analysis.
• Build business cases for major product investments (market opportunity, pain points, willingness to pay, competitive dynamics, adoption barriers, risks, expected ROI).
• Develop and manage a KPI-driven roadmap, ensuring each initiative has:
  • a customer problem
  • a business objective
  • success metrics (including leading indicators)
  • measurable impact
• Define, track, and report key product/business metrics such as:
  • activation, conversion, usage growth, revenue contribution
  • retention, expansion, churn
  • compute utilization, gross margin
  • time-to-value, NPS, feature engagement
• Use quantitative and qualitative data to guide decisions, prioritize tradeoffs, evaluate launch performance, and refine strategy.
• Conduct frequent customer discovery with prospects, customers, partners, and internal go-to-market teams to validate product direction.
• Partner with Engineering, Design, and Infrastructure to deliver reliable, scalable, and intuitive platform capabilities.
• Coordinate go-to-market readiness with Sales, Marketing, Customer Success, Finance, Partnerships, and Legal, including positioning, pricing/packaging input, launch planning, enablement, onboarding, and expansion motions.
• Communicate product strategy and progress clearly to executives, strategic customers, and cross-functional stakeholders.

Requirements / Qualifications

• Strong ability to translate market and customer insight into product strategy that drives business results.
• Data-driven product decision-making with comfort building conviction across the organization.
• Experience leading cross-functional efforts across engineering, design, go-to-market teams, and leadership.

Nice-to-haves

• Deep familiarity with AI infrastructure / AI model deployment platforms and customer adoption dynamics.
• Experience operating with metrics spanning activation, conversion, retention, and compute utilization.