About the role

Role Overview

Senior Product Manager owning the strategy, roadmap, and outcomes for a key product area within Rithum’s commerce platform. The role works largely independently to solve ambiguous problems, align cross-functional teams, and leverage an AI-first working style to deliver faster and iterate on product direction.

Responsibilities

Own the product: drive long-term vision for Rithum’s leading eCommerce platform using AI-first approaches.
Turn customer input into strategy: synthesize client interviews, support tickets, and survey feedback (using AI tools) to identify themes, opportunities, and prioritization inputs.
Partner across functions: collaborate with engineering and cross-functional teams to improve processes, align client needs with internal objectives, and increase delivery efficiency.
Roadmap and prioritization: independently decide scope, sequencing, and trade-offs; incorporate AI-assisted insights and data exploration.
Prototype and validate quickly: use AI tools to prototype and de-risk ideas before engineering investment (e.g., user flows, wireframe descriptions, low-fidelity mocks).
Lead end-to-end execution: from concept to launch including PRDs, prioritization, client discussions, testing/QA, change management, and client adoption.
Improve product documentation: use AI to accelerate PRDs, one-pagers, and release notes while maintaining strong editorial judgment and clarity.
Stakeholder management: track progress, report status, support release cycles, and ensure buy-in and alignment across teams.
Quality and validation: support product testing/validation to ensure high-quality releases and seamless UX.
Client advocacy: triage incoming requests with urgency and follow-through; build trusted client relationships.
Evidence-based decisions: use AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification).

Requirements

3+ years of proven product management experience in SaaS, ideally with complex enterprise-level products (posting text cuts off after this point).

Nice-to-haves / Implied Capabilities

Strong ability to operate in ambiguity and lead cross-functional delivery at speed.
Experience turning qualitative and quantitative signals into roadmap priorities.
Comfort using AI tooling for documentation, prototyping, and data exploration.

About Rithum

Rithum is a commerce network that helps brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. The platform provides commerce, marketing, and delivery solutions, supporting growth, operational optimization, and margin improvement across hundreds of channels. It serves 40,000+ companies and operates an AI-first approach across the organization.