Senior Product Manager (Provider Experience)

Role Overview

Senior Product Manager (Provider Experience) at Rula, responsible for building and improving the day-to-day tools therapists use. You will focus on automating administrative workflows and developing real-time clinical guidance tools.

Responsibilities

• Lead initiatives to automate day-to-day administrative workflows using AI, including:
  • clinical note writing
  • client scheduling
• Collaborate cross-functionally with design, engineering, and clinical teams to build real-time clinical guidance tools.
• Simplify complex, multi-step workflows by redesigning them into intuitive, high-efficiency product experiences to improve:
  • user retention
  • workflow efficiency

Requirements

• Strong communication and alignment skills across diverse stakeholders and technical teams.
• Strong analytical and problem-solving skills, comfortable using data, experimentation, and qualitative insights.
• Proven ability to simplify complex workflows and redesign them for high-efficiency experiences.
• 5+ years of product management experience.
• Demonstrated success building and scaling SMB SaaS, productivity tools, or operations platforms with measurable impact (retention, workflow efficiency, task automation).
• Experience building products leveraging AI/ML and automation to streamline workflows or reduce repetitive tasks.
• Experience designing for time-constrained professional users and understanding their motivations, constraints, and daily workflows.
• Experience in high-complexity operational domains, such as compliance, clinical software, and billing.

Nice-to-Haves

• Not explicitly stated beyond domain experience in compliance/clinical/billing and AI-enabled automation.