Senior Product Manager, Payments

Role Overview

As a Senior Product Manager, Payments, you will lead the strategy, evolution, and delivery of innovative payment solutions. You will own the end-to-end payments experience—from customer workflows to payment processing infrastructure, settlement flows, and partner integrations.

Responsibilities

• Define and execute the long-term product vision, strategy, and roadmap for payments capabilities and infrastructure
• Own the full product lifecycle: discovery → ideation → launch → optimization → continuous improvement
• Lead cross-functional collaboration with Engineering, Design, Analytics, Sales, Marketing, Customer Success, and Operations
• Manage and prioritize the product backlog based on customer impact, commercial outcomes, and technical feasibility
• Act as a subject matter expert across payments ecosystems (gateways, processors, settlement flows, payment facilitator operations)
• Build and maintain relationships with external payment processors and strategic partners
• Conduct customer research, market analysis, and experimentation to validate opportunities and improve UX
• Define and track KPIs for adoption, platform reliability, revenue growth, and operational performance
• Present roadmap and business impact to senior leadership and executive stakeholders
• Drive go-to-market initiatives (launch planning, enablement, adoption strategies)
• Mentor and influence product management practices; foster a collaborative, customer-focused culture

Requirements

• 5+ years of product management experience owning complex digital/fintech products
• Proven ability to build, launch, and scale payments or fintech products
• Strong understanding of payments ecosystems: gateways, processors, settlement flows, integrations
• Experience in Agile environments and leading cross-functional work
• Strong analytical and strategic skills with data-driven decision-making
• Excellent communication and presentation skills with executive-level stakeholder engagement
• Ability to translate business objectives into clear product direction and execution plans
• Familiarity with tools such as Jira and analytics/delivery platforms (e.g., Mixpanel, Amplitude, Heap)
• Comfortable working with APIs and scalable technical/data-driven systems

Nice to Have

• Experience in regulated or global payments environments
• MBA or advanced degree
• Entrepreneurial mindset to navigate ambiguity and independently define new initiatives