Senior Product Manager (Patient Growth)

Role overview

As a Senior Product Manager (Patient Growth), you will lead Pomelo’s Patient Growth team. The role focuses on reaching, enrolling, and re-engaging patients who need Pomelo’s care model, and on redesigning how Pomelo drives acquisition, activation, and churn recovery.

Key missions

• Define and execute the product strategy for patient acquisition, activation, and re-engagement.
• Invent, test, and scale new growth funnels to reach potential patients and clearly communicate Pomelo’s value.
• Partner closely with Marketing to refine patient-facing messaging and improve conversion.

Responsibilities

• Lead cross-functional execution with engineering, marketing, clinical operations, and data science.
• Build and iterate on growth systems (e.g., funnel and lifecycle improvements) to create predictable growth.
• Work hands-on with data to guide decisions and measure impact.

Requirements

• Full-funnel growth mindset; comfortable inventing new acquisition approaches and improving conversion and retention.
• Exceptional communication and collaboration skills; able to rally cross-functional teams and manage stakeholders.
• Strong product and design sense; passion for consumer-grade experiences.
• Thrives in ambiguity; first-principles thinking and decisive action with incomplete information.
• Data fluency: run your own analysis, understand metric vs. “bet that worked.”
• Strong execution: launch MVPs quickly and iterate toward a larger vision.
• 4+ years in consumer products with ownership of end-to-end growth funnels (acquisition, activation, conversion, retention).
• Experience with products that bridge digital experiences and human-delivered services and/or are free for the end consumer.
• Experience building products powered by LLMs or voice agents.
• Experience with revenue goals.
• Strong SQL skills.
• Experience in healthcare technology, especially outreach/acquisition.
• Background in product or lifecycle marketing.

Nice-to-haves / additional signals

• Building and optimizing lifecycle/retention systems for underserved patient populations.