About the role

Role Overview

MHN is seeking a Senior Product Manager (high-impact individual contributor) to lead the strategy and execution of back-office healthcare technology supporting billing, coding, and revenue cycle management. This role owns complex, full-stack product initiatives and integrations with payer and provider systems.

Responsibilities

Own the product roadmap for back-office and revenue cycle technology
Lead full-stack product initiatives across billing, coding, claims, and revenue cycle workflows
Translate complex healthcare financial/operational needs into clear product requirements
Write user stories, acceptance criteria, and technical requirements
Partner closely with engineering on architecture-aware decisions, tradeoffs, and delivery sequencing
Work extensively with claims data and EDI transactions for payer/provider integrations
Ensure solutions are accurate, compliant, and efficient for billing and reimbursement
Collaborate with cross-functional partners across finance, operations, data, compliance, and clinical teams
Balance scalability, performance, data integrity, and regulatory requirements
Use data, metrics, and customer feedback to continuously improve product performance and outcomes
Influence cross-functional teams as a senior product thought partner without direct authority

Requirements

Bachelor’s degree (or equivalent experience)
6+ years of product management experience, with multiple years in a senior-level role
Strong healthcare technology background, including hands-on experience in billing, coding, and revenue cycle management
Proven experience delivering products supporting claims processing and payer interactions
Technical product management experience on full-stack systems
Proficiency with claims and EDI data and how it supports payer/provider integrations

Perks / Benefits

Remote/hybrid schedule: within 50 miles of Chicago works onsite 2 days/week (Mon & Tue) and remotely 3 days/week; outside the radius can work fully remote
Medical, Vision, Dental, HSA, FSA, 401(k); fitness reimbursement; commuter benefits; tuition assistance
Paid time off, sick time, and 12 paid holidays
Recognized as a Best Places to Work in Healthcare (multiple years)

About Medical Home Network

Medical Home Network (MHN) is a mission-driven public benefit corporation focused on transforming care within the healthcare safety net. Since 2009, it has partnered with Federally Qualified Health Centers (FQHCs) nationwide to improve outcomes, reduce disparities, and lower costs through technology, care model innovation, and strong partnerships.