Senior Product Manager, In-Store Tasks

Role Overview

Senior Product Manager for In-Store Tasks at Instacart. Own the vision, strategy, and execution of the In Store Tasks product, which improves the reliability of fulfillment by enabling in-store intelligence (e.g., inventory and item location signals). This role sits within the Inventory Intelligence team and partners across Shopper and Logistics.

Responsibilities

• Define and deliver the roadmap for Shoppers performing in-store tasks to enable accurate, efficient fulfillment at scale.
• Own data collection experiences for in-store tasks, including:
  • How shoppers receive and action tasks
  • Efficient collection of data for inventory and store maps
  • Monitoring and optimization as the product scales to thousands of stores
• Use deep understanding of shopper workflows and operational pain points to design tools that improve:
  • Scanning accuracy
  • Speed
  • Shopper satisfaction
• Ensure tooling integrates naturally into retailer in-store environments.
• Partner with enterprise sales and retailer success teams to support onboarding, feature adoption, and impact on NPS/retention.
• Define platform solutions that scale across retailer sizes and store formats.
• Represent the in-store task roadmap with internal stakeholders and, when relevant, external partners.

Requirements (Minimum Qualifications)

• 4+ years of product management experience, ideally in operationally complex physical environments.
• Proven ability to build end-to-end products and drive initiatives from early concept through scaled delivery.
• Data-literate with analytical rigor; comfortable prioritizing using data and making tradeoffs under ambiguity.
• Strong communication and influence skills to align cross-functional teams and senior stakeholders.

Nice-to-Haves

• Experience defining shopper flows using computer vision (CV) technologies.
• Familiarity with inventory, logistics/fulfillment, and retailer enablement workflows.