Senior Product Manager (EST, Remote)

Role overview

EllieMD is seeking a rigorous, execution-oriented Senior Product Manager for the East Coast (EST, Remote). You will help build and ship products that drive the evolution of EllieMD’s healthcare platform, with a strong hardware-informed mindset and an ability to think across software, physical products, operations, compliance, logistics, and user experience.

Responsibilities

• Partner with the leadership team to translate strategic vision into products customers and Brand Partners love.
• Convert customer, Brand Partner, operational, and stakeholder needs into clear product requirements covering both digital and physical realities.
• Bring hardware and real-world implementation considerations into roadmap decisions (e.g., feasibility, manufacturability, reliability, supportability, scalability).
• Collaborate across Product, Engineering, Operations, Supply Chain, Compliance, Fulfillment, Customer Support, and Brand Partner teams.
• Create end-to-end product artifacts across the lifecycle, including user outcomes, workflows, technical constraints, physical dependencies, launch readiness, and post-launch support.
• Anticipate and mitigate implementation risks (vendor dependencies, fulfillment constraints, quality issues, regulatory considerations, physical limitations).
• Evaluate tradeoffs across customer experience, business impact, feasibility, operational readiness, compliance, and physical constraints.
• Represent the voice of Brand Partners and customers throughout product development.
• Define success metrics, prioritize product problems, and deliver solutions tied to measurable business goals.
• Own products from concept through launch and continuous improvement.
• Gather and analyze user research, product insights, and market data to guide decisions.
• Maintain product backlogs, drive milestones, remove blockers, and ensure healthy execution.
• Work with Design, Engineering, Data, and Operations to iterate rapidly and ship high-quality products.

Requirements

• Strong product fundamentals with the ability to translate complex stakeholder needs into requirements, user outcomes, and shipped solutions.
• Experience or fluency with hardware, connected devices, physical products, and/or regulated product environments.
• Ability to design for supply-chain-aware, operationally complex systems where software experiences must work reliably in the real world.

Nice-to-haves

• Familiarity with operational workflows across fulfillment, logistics, compliance, and partner operations.