Senior Product Manager, Cart and Checkout

Role Overview

Senior Product Manager, Cart & Checkout (mobile-first) overseeing the purchasing experience across digital platforms (Web and Native Apps). Own the end-to-end product vision, roadmap, and success metrics for Cart & Checkout flows, payments, promotions handling, and recovery experiences across brands/parks.

Responsibilities

• Own the end-to-end roadmap for Cart & Checkout experiences across all brands and parks
• Define and evolve Cart/Checkout flows, payment methods, promotions handling, and recovery experiences
• Ensure the purchase experience balances simplicity, speed, and trust while meeting legal, financial, and operational requirements
• Partner with Finance, Legal, and Payments on pricing, taxes, refunds, compliance, fraud mitigation, and transaction integrity
• Define, track, and optimize KPIs for conversion, completion, error rates, and transaction reliability
• Lead experimentation and optimization to reduce friction
• Translate complex technical/legal/business constraints into clear product requirements and prioritized roadmaps
• Collaborate with the E-Commerce Product Manager to ensure seamless handoffs across the end-to-end purchase funnel
• Act as the primary decision-maker and escalation point for the product area

Requirements

• 5–10 years of Product Management experience in consumer e-commerce, with strong emphasis on Mobile Web and Apps
• Experience owning Checkout, Payments, or other transaction-heavy flows end-to-end
• Strong understanding of checkout optimization, payment flows, promotions, refunds, and the transaction lifecycle
• Ability to work effectively in complex cross-functional environments with competing priorities
• Data-driven decision making: defining KPIs, running experiments, and performing post-launch analysis
• Comfortable balancing strategic thinking with hands-on execution
• Experience with modern product methodologies such as Lean and Agile
• Exceptional communication and influence skills with ability to explain complex concepts to non-technical stakeholders
• Bachelor’s degree (MBA preferred)

Perks (Highlights)

• Remote work eligible; paid floating holidays and paid time off
• Complimentary park tickets/passes and park discounts
• Medical, dental, vision insurance; 401(k); life/disability benefits; other employee assistance and legal assistance plans