Senior Product Manager (Business Banking)

Role Overview

Join Monzo as a Senior Product Manager (Business Banking), shaping how UK businesses manage their money with a focus on the Spend Management domain. You’ll set product vision, build customer-obsessed strategy, and partner with multiple teams to deliver impactful experiences.

Key Missions

• Define and execute the product vision and strategy for Spend Management, ensuring alignment with Monzo’s goals and delivering an exceptional customer experience.
• Collaborate cross-functionally with engineering, design, data, research, and marketing to create strategy and deliver results.
• Measure impact of customer-centric experiences, using data and analysis to inform decisions and drive continuous improvement.

Responsibilities (What you’ll do)

• Lead product direction and strategy for a key business-banking domain.
• Work with diverse stakeholders (including legal and compliance where relevant) to get initiatives delivered.
• Drive experimentation and metric-driven improvements in partnership with data/ML experts.

Requirements

• Passion for building customer value, not just business results.
• Proven product management experience, including leading teams to ship world-class products at a fast-growing company.
• Strong judgment and ability to make good decisions in complex, ambiguous situations.
• Great communicator and storyteller who can motivate and align teams.
• Ability to break down complex problems systematically.
• Track record of leading consumer efforts that create significant value.
• Intellectual honesty and continuous improvement mindset.
• Ability to work effectively with diverse teams and working styles.

Nice-to-haves

• Experience collaborating with machine learning experts or data scientists to define metrics, run experiments, and drive business impact.
• Comfort challenging the status quo and proposing creative improvements.