About the role

Role overview

Join Affinity as a Senior Product Manager (full remote). You will own the product roadmap, collaborate with cross-functional teams, and help drive AI-driven intelligence across the CRM platform.

Key missions

Define the product roadmap and collaborate with cross-functional teams throughout the product development lifecycle.
Own a broad set of critical CRM capabilities and drive opportunities for artificial intelligence.
Build deep understanding of markets and customer needs through customer interaction, data analysis, and research.

Responsibilities

Translate customer and market insights into product strategy and measurable outcomes.
Prioritize ruthlessly and guide teams toward aligned goals.
Partner with engineering and design end-to-end to deliver business impact.

Requirements

4+ years of product management experience in a SaaS environment (enterprise software experience is a plus).
Deep empathy for users and strong communication to align cross-team stakeholders.
Experience with complex product modernizations or platform migrations, maintaining user continuity while evolving architecture.
Experience applying AI to improve product workflows, reduce friction, or unlock new user behaviors (via AI feature ownership, collaboration with AI/ML teams, or strong product intuition).
Proven ability to solve complex user problems and drive measurable outcomes.
Demonstrated design thinking and prioritization skills.

Nice to have

Experience delivering intelligence/AI features closely with AI/ML teams.
Enterprise software experience.

About Affinity

Affinity is a CRM platform company focused on helping businesses manage customer relationships. The company is building AI-driven intelligence within its CRM product to improve workflows and user outcomes across the product lifecycle.

Tags