Senior Product Designer, User Experience & Design - Commerce (Mobile App)

Role Overview

Senior Product Designer on the User Experience & Design team, focused on the Marriott Bonvoy App (mobile). You’ll design intuitive, engaging, and customer-centered experiences across the travel journey—supporting discovery, searching, booking, loyalty, personalization, and engagement.

Responsibilities

• Lead end-to-end mobile experience design from early problem framing through production delivery.
• Create user flows, journey maps, wireframes, prototypes, and high-fidelity designs plus presentations that communicate concepts and solutions.
• Produce development-ready designs with detailed specifications, interaction states, edge cases, and accessibility considerations.
• Use customer research, behavioral data, analytics, experimentation, and business insights to drive design decisions and prioritize opportunities.
• Apply AI-enabled tools where useful for research synthesis, ideation, prototyping, content exploration, and design iteration—using judgment, quality control, and brand standards.
• Contribute to and leverage the Marriott Design System (patterns, components, accessibility standards, scalable guidelines).
• Partner with Product Management and Engineering to deliver feasible, scalable, user-centered solutions.
• Facilitate design reviews and workshops; collaborate cross-functionally to keep work aligned and moving.
• Provide design feedback, coaching, and mentorship to other designers; may support direct people leadership.
• Support usability testing, user acceptance testing (UAT), design QA, and validation.
• Present work clearly to peers, partners, and senior stakeholders, including rationale, trade-offs, and recommendations.
• Stay current on UX, mobile design, accessibility, AI-assisted design, personalization, and industry trends.

Requirements / Fit

• Strong UX, interaction, and visual UI design skills.
• Ability to confidently move from problem framing and concept development through delivery.
• Demonstrated ability to create polished, intuitive mobile experiences that feel simple, elegant, and easy to use.
• Strong customer-centered mindset and advocacy for accessibility and inclusive design.
• Comfortable balancing user needs, business goals, technical constraints, and brand standards across teams.