Senior Product Designer – Internal Tools & Platform

Role

Senior Product Designer – Internal Tools & Platform (12-month contract) Remote, US-based

Join a team shaping a Release Platform—a “single pane of glass” for planning, executing, monitoring, and improving the software release and deployment lifecycle.

Responsibilities

• Define the end-to-end UX for how teams manage releases and deployments.
• Simplify complex operational/technical workflows into intuitive product flows.
• Design for visibility, control, confidence, and accountability across the release lifecycle.
• Create workflows/patterns for:
  • release readiness
  • change review
  • deployment tracking & rollout status
  • incident awareness
  • rollback support
• Partner with engineering to translate existing platform capabilities into usable product experiences.
• Identify confusing, fragmented, manual workflows and propose scalable improvements.
• Develop a coherent interaction model and visual language for the internal platform.
• Produce wireframes, polished mocks, prototypes, and UX recommendations for iterative implementation.

What success looks like

• Teams can quickly understand release state without stitching together multiple tools.
• Core release workflows become easier to learn, faster to use, and more reliable under pressure.
• The platform feels cohesive and opinionated, not operationally fragmented.
• Engineers and release stakeholders gain better confidence and change visibility.

Requirements (Must-have)

• Experience designing internal tools / enterprise platforms.
• Workflow-heavy UX design experience for operational platforms.
• Understanding of release/deployment and operational workflows.
• Ability to design dense technical dashboards.
• Strong capability with Figma.

Nice to have

• React knowledge.
• Exposure to DevEx / Infrastructure / Reliability tooling.
• Observability platform experience.
• Incident-management UX experience.
• Platform strategy / product thinking.
• Experience designing permissions/states/risk-based workflows.
• Experience with Lit-Element (mentioned in skills/tech list).

Ideal background

• Strong track record designing internal tools, enterprise products, or operational workflows.
• Systems thinking and information architecture skills.
• Ability to make complex systems simple while preserving critical detail.
• Comfort working with engineers on ambiguous, early-stage product/platform problems.