Senior / Principal Product Manager, Shopify/Ecommerce

Role overview

Senior / Principal Product Manager for Shopify/eCommerce who will own a core slice of the digital customer experience. You’ll be hands-on as an individual contributor while setting the pace for the product team and raising standards for how the team works.

What you’ll own

• End-to-end ownership of a major area of the customer journey (e.g., member & shopping experience): strategy, roadmap, and delivery.
• Cross-functional coordination & prioritization across marketing, merchandising, commercial, and engineering—including deciding what gets built and what doesn’t.
• Delivery partnership with external development partners: set direction, maintain quality, keep work prioritized and moving.
• Product practice standards for the team: discovery, specs, prioritization, and ways of working.

What you bring

• 7+ years in product management, including senior/principal-level ownership at an established e-commerce or DTC brand.
• Deep e-commerce fluency, including understanding of subscription, catalog, checkout, and CRM systems (customer-facing and underlying systems).
• Shopify Liquid experience strongly preferred.
• Proven experience directing agencies/external dev partners.
• Strong prioritization and stakeholder management: can push back, create clarity, and align senior partners.
• Thrives in a lean, fast-moving environment; sets pace without relying on heavy process.
• Experience partnering with engineering and data teams across the organization.
• Mentorship experience and a collaborative mindset with other product managers.
• Familiarity with PM best practices and, ideally, structuring PM work for DTC subscription experiences (plus exposure to retention, loyalty, or merchandising).

Reporting / logistics

• Reports to: Vice President of Member Experience
• Department: Member Experience
• Location: Watertown, MA (HQ)
• Work type: Hybrid, remote eligible

Compensation

• Base salary: $155,000–$210,000