Senior People Operations Associate

Role Overview

Join Point as a Senior People Operations Associate (full remote). You will influence key parts of the employee lifecycle, optimize the employee experience, and support people-focused programs and HR generalist needs.

Key Missions

• Onboarding & lifecycle management: Coordinate onboarding and manage employee lifecycle changes.
• People programs: Help coordinate and administer company-wide People programs (e.g., surveys and learning initiatives).
• Employee support: Serve as a first point of contact for employee questions related to policies, benefits, and People processes.

What You’ll Bring

• Experience: 4+ years in People Operations or Human Resources.
• Operations excellence: Strong project management and the ability to maintain accurate employee records.
• Process improvement: Build structure, improve processes, and make People programs more efficient, scalable, and employee-friendly.
• Communication & collaboration: Clear, empathetic written and verbal communication; ability to build trusted relationships with employees, managers, and cross-functional partners.
• HR systems & programs: Experience working with HRIS (Rippling preferred), and exposure to benefits, payroll, performance management, or employee-engagement platforms.
• Employee lifecycle knowledge: Working knowledge of core HR practices and experience coordinating onboarding, leaves of absence, benefits, or similar programs.
• Execution in a fast-moving environment: Comfort with evolving processes; strong discretion with confidential/sensitive information.

Nice-to-Haves

• Experience administering employee engagement tools and learning initiatives.
• Demonstrated judgment for escalation when issues arise.