Senior Manual QA Engineer

Role Overview

Hard Rock Digital is seeking a Senior Manual QA Engineer to ensure reliable player experiences across critical customer journeys such as authentication, account management, promotions, rewards, and geolocation. The role focuses on hands-on quality engineering for the sportsbook and casino platforms across web, mobile, API, and backend systems.

Responsibilities

• Participate in all stages of the SDLC to ensure product quality and release readiness
• Review requirements to create test strategies and define coverage
• Design, maintain, and execute test plans, test cases, and exploratory testing
• Perform regression, integration, system, and end-to-end testing for player-facing features
• Identify, document, track, and help troubleshoot defects through resolution
• Assess release risk and provide QA recommendations for complex features/journeys
• Partner with Engineering and Product to surface risks early and improve quality continuously
• Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate and investigate issues
• Validate backend integrations and data consistency using SQL and debugging tools
• Use AI-assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency
• Mentor junior and mid-level QA engineers on testing best practices and debugging
• Drive continuous improvement of QA processes, tooling, and coverage

Requirements

• 5+ years in software quality assurance with a strong focus on manual testing
• Strong experience testing web and mobile applications in complex production environments
• Solid understanding of SDLC, STLC, and QA best practices
• Experience testing APIs using Postman or Swagger
• Strong troubleshooting and debugging across frontend and backend systems
• Experience with DevTools, Charles Proxy, Proxyman, and emulators
• Familiarity with databases and ability to write SQL for validation/troubleshooting

Nice-to-Haves (implied)

• Demonstrated experience using AI-assisted QA tools
• Ability to own testing strategy/execution for complex initiatives