About the role

Role overview

Senior Manager / Director of Engineering Strategy & Operations at Salesforce. You will lead operational excellence, organizational effectiveness, and strategic initiatives across a global engineering footprint, partnering with Platform Engineering and Finance to align engineering investments, processes, and execution with Salesforce priorities.

Key missions

Translate strategy into operating plans: Partner with senior engineering and business leaders to turn company strategy into actionable plans, advising on priorities, trade-offs, and investment decisions.
Program & spend management: Own program and spend management for Platform Engineering, including budget planning, forecasting, and optimization using financial and data analytics.
Operational frameworks for better delivery: Design and implement frameworks for knowledge sharing, reusable assets, and engineering engagement playbooks to improve execution rigor, delivery predictability, and cross-cloud collaboration.

Requirements

Software development lifecycle expertise, including Agile in fast-moving environments.
Strong communication and stakeholder management in a matrixed environment.
Ability to quickly master technical domains and emerging technologies relevant to the platforms and programs.
Financial literacy: budgeting, P&L concepts, and managing large/complex data sets.
8+ years leading SaaS product development programs with knowledge of the SaaS business model and product lifecycle.
8+ years in engineering management, technical program management, or engineering operations in an enterprise technology environment.
Ability to establish credibility with senior executives and influence across engineering, product, and customer organizations.
Exceptional analytical and problem-solving skills with a hands-on, detail-oriented approach.
Strong understanding of cloud economics and public cloud infrastructure: AWS, GCP, Azure, including software spend and emerging cost drivers (e.g., LLM usage).
Experience with analytics and dashboarding tools (e.g., Tableau).
Background spanning strategic planning and tactical execution in complex enterprise environments.
Experience designing and owning scalable processes that convert strategy into sustained results.

Education

A related technical degree is required.

About Salesforce

Salesforce is a global cloud software company best known for its CRM and enterprise applications. It provides platforms and tools that help organizations manage customer relationships, build software, and run data-driven businesses across the enterprise.