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Senior Key Account Manager, Enterprise - US

AB Tasty

full-remoteseniorsalescustomer-success Full remote - New York, US Today via WTTJ

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Tags

Key Account ManagementEnterprise SalesNRRUpsellingCross-sellingCustomer RetentionExecutive Stakeholder ManagementDigital OptimizationExperimentationAI-Powered Experience

About the role

Role Overview

Join AB Tasty as a Senior Key Account Manager (Enterprise) for the US (full remote). You’ll own a portfolio of strategic enterprise accounts, strengthen post-sale relationships, and drive retention and expansion revenue.

Key Missions & Responsibilities

  • Manage a portfolio of strategic enterprise accounts across North America, ensuring the post-sales relationship and customer satisfaction.
  • Build and maintain executive-level relationships with C-suite decision-makers and senior stakeholders, acting as a trusted advisor on experimentation and digital optimization strategy.
  • Drive growth in net revenue retention (NRR) by proactively identifying and executing upsell and cross-sell opportunities.

Requirements

  • Experience managing enterprise accounts and stakeholders at the executive/C-suite level.
  • Proven ability to drive retention and expansion revenue, including upsell/cross-sell.
  • Strong advisory and relationship-building skills focused on experimentation and digital optimization.

Nice to Have

  • Familiarity with AI-powered digital experience/optimization and experimentation programs.
  • Experience working with international teams in a remote setting.

About AB Tasty

AB Tasty is a global company providing AI-powered experience solutions, helping enterprises optimize digital experiences. The role centers on managing enterprise customer relationships and driving retention and growth outcomes.

Scraped 8/5/2026