Senior Full-Stack Engineer

Role overview

AdsX is hiring a Senior Full-Stack Engineer (title provided), and the posting includes a Senior Frontend Engineer focus for building core product experiences for Zite/related apps (apps, forms, scheduling, websites, database). The text also describes a Support Manager responsibilities track for Fillout’s support function.

Responsibilities (Senior Frontend Engineer)

• Build core frontend user experiences across product areas (apps, forms, scheduling, websites, database).
• Develop interfaces that are fast, intuitive, and built with strong component architecture.
• Implement and extend a consistent, extensible design system in collaboration with design.

Requirements (Senior Frontend Engineer)

• 5+ years building frontend-heavy applications.
• Expertise in React, Next.js, TypeScript, and Tailwind.
• Strong understanding of performance and frontend architecture.

Responsibilities (Fillout Support Manager)

• Lead and level up a growing support team (including mentoring across time zones).
• Improve customer support quality and speed using metrics (e.g., CSAT, response time, backlog, handle time).
• Refine processes and create operational foundations (training, playbooks, response templates, knowledge systems).
• Partner with product and engineering teams to feed customer insights into product direction.
• Innovate with AI for automation and intelligent routing while preserving a human customer experience.

Requirements (Support Manager)

• 6+ years in technical customer support/success (ideally SaaS).
• 3+ years leading high-performing support teams.

Nice-to-haves

• Experience improving support operations with automation/AI.
• Demonstrated ability to balance strategy and hands-on execution in fast-moving environments.