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Senior Enterprise Account Executive

ServiceNow

full-remoteseniorpermanentsalescustomer-success Full remote - Chicago, US 63 days ago via WTTJ

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Tags

Enterprise SalesSaaSAccount PlanningTerritory PlanningC-Level Stakeholder ManagementDeal NegotiationCustomer SuccessIT RoadmapsAI for Sales EnablementEnterprise Software

About the role

Role Overview

Join ServiceNow as a Senior Enterprise Account Executive to drive new business sales revenue using a SaaS license model. You’ll build executive relationships, map accounts to the right stakeholders, and act as a trusted advisor aligned with customers’ IT roadmaps.

Key Missions

  • Produce new business revenue from a SaaS license model through account and territory planning.
  • Build relationships with multiple C-suite personas and lead client relationship mapping with the account team.
  • Serve as a trusted advisor by understanding customers’ business needs and advising how ServiceNow supports their IT roadmap.

Responsibilities

  • Achieve and exceed sales targets.
  • Lead deal cycles for new business and negotiate deals while maintaining strong C-level relationships.
  • Collaborate in a customer success–oriented, “win as a team” environment.
  • Establish trusted relationships with current/prospective clients and internal teams.

Requirements

  • 10+ years of sales experience in a software or solutions sales organization.
  • Proven ability to achieve sales targets.
  • Experience selling new business, negotiating deals, and maintaining C-Level relationships.
  • Strong ability to understand the bigger picture of IT and customer IT planning.
  • Ability to incorporate a customer success focus into sales execution.
  • Experience establishing trusted relationships across stakeholders.

Nice to Have

  • Ability to leverage or thoughtfully apply AI to work processes, decision-making, problem-solving, including using AI-powered tools, automation, analyzing AI-driven insights, or evaluating AI impact on the function/industry.

About ServiceNow

ServiceNow is a cloud-based software company that provides workflow and enterprise IT management solutions. Its platform helps organizations automate processes and connect teams across IT and the business, serving enterprises worldwide.

Scraped 7/22/2026