Senior Engineering Manager - Remote Monitoring and Diagnostics

Role overview

Lead a team of diagnostics engineers providing analytics and customer guidance for operators of GE and CFM-powered commercial aircraft engines. The team has a high level of direct customer communication and works on predictive maintenance capabilities for narrowbody fleets.

Responsibilities

• Lead a people team (9–12) of senior and lead professionals across on-site, remote, and secondary GE facility locations
• Hire and develop individual contributors; act as a liaison for the Edison Program (early engineering development)
• Maintain a high-performing environment by balancing business needs and advocating for team needs
• Provide input to 3–5 year strategic plans for predictive aircraft maintenance
• Lead customer-facing communication and serve as a “voice of the customer” to the business
• Manage medium-scale projects with accountability and tie outcomes to long-term vision
• Drive adoption of FLIGHT DECK (Lean) principles via Monthly Operating Reviews, KPI ownership, and problem-solving mechanisms
• Collaborate across Fleet Support with digital product owners and digital technology teams to ensure seamless delivery
• Interpret business and product/engineering/manufacturing challenges and recommend best practices to improve products, processes, and services
• Use judgment and multiple internal/external inputs to address complex, cross-domain problems; communicate and influence stakeholders

Requirements

• Bachelor’s degree (or equivalent: high school diploma/GED plus additional technical leadership experience)
• 5+ years of technical leadership experience

Desired characteristics

• Aviation/aerospace background and strong understanding of customer expectations
• Strong customer relationship skills (building trust, managing complex stakeholders, representing the organization credibly)
• Excellent oral and written communication skills with executive presence
• Proven leadership and interpersonal skills (coaching, mentoring, accountability, and collaboration)
• Analytical problem-solving ability with data-informed decision-making
• Experience leading programs/projects from concept through execution
• Ability to document, plan, and execute initiatives with clear objectives, milestones, and outcomes
• Project management skills including risk management, prioritization, and progress tracking