About the role

Role Overview

Join Abnormal Security as a Senior Engineer – Enterprise Platforms. Build and operate AI-powered agents, copilots, and automations across enterprise IT domains, enabling self-service for employees and smarter operational workflows.

Key Missions

Design and ship AI agents and copilots for Enterprise Platforms to automate:
- joiner/mover/leaver flows
- access requests
- troubleshooting
- governance reviews
Wrap existing runbooks and policies into AI-powered workflows across internal tools, automations, and conversational interfaces.
Lead Tier 3 incidents in your areas and feed incident learnings back into:
- automations
- agents
- runbooks
- governance rules

Responsibilities

Mentor engineers on AI design.
Collaborate with cross-functional teams to identify and prioritize high-value AI use cases.

Requirements

5+ years in platform or systems engineering with ownership of complex, connected systems and a strong automation bias.
Comfort with observability and defining/tracking metrics such as quality, latency, safety, and cost.
Practical familiarity with large language models and AI application design (e.g., prompts, tools, guardrails, evaluation).
Clear communication skills for both technical and non-technical audiences.
Proven incident and change management practices (root cause analysis, documented follow-through, evidence of improvements).
Strong understanding of code structures, APIs, and integration patterns.
Hands-on experience building/operating AI or automation workflows that integrate with enterprise platforms.
Ability to read and reason about code and automation frameworks.
Solid identity/access knowledge: SSO, MFA, least privilege, provisioning, device trust.
Experience in remote-first, SaaS-heavy environments with zero trust concepts.

Nice-to-haves / Additional Signals

Experience building/operating internal copilots, agents, or workflow/conversational interfaces for IT, security, or operations.
Familiarity with AI orchestration/workflow systems and evaluation methods (e.g., golden sets or human review).
Awareness of security/compliance frameworks such as SOC 2 or ISO 27001 and how they apply to AI and data governance.
Prior experience mentoring or leading technical work related to AI/automation/platform governance.

About Abnormal Security

Abnormal Security develops security technology focused on enterprise protection and automation. The company applies AI to help organizations detect, understand, and respond to security needs across IT and security operations.

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