Senior DevOps Engineer – Infra Services
Five9
seniorpermanentdevopsbackend United States Today via LinkedIn
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DevOpsKubernetesInfrastructure as Code (IaC)TerraformAnsiblePythonDNSInfoblox DDICloudflareGitOps
About the role
Role Overview
Senior DevOps Engineer (Infra Services) responsible for implementing and supporting DNS and Kubernetes architecture in a private cloud environment. You will ensure scalability, resilience, automation, and performance optimization while collaborating with Platform and SRE teams.
Responsibilities
- Design, implement, and support large-scale DNS architecture spanning private and public cloud across multiple regions.
- Implement and support enterprise DNS/management solutions, including:
- Infoblox DDI (DNS, IPAM, DHCP)
- Cloudflare DNS management
- Google and AWS DNS services
- Implement and support multi-tenant Kubernetes clusters running on BareMetal servers with software-defined storage protocols.
- Deliver Infrastructure as Code (IaC) automation using:
- Ansible, Terraform/Pulumi, Python, and Bash
- CI/CD automation for automated provisioning of DNS services
- Build continuous delivery pipelines for infrastructure updates, including:
- patch management
- upgrade testing
- rollback procedures
- Create automated monitoring, alerting, and healing mechanisms using GitOps principles and observability tools (Prometheus, Loki, Grafana).
- Harden services for high availability, disaster recovery, and scale-out operations.
- Perform deep troubleshooting and performance analysis across hypervisors, storage protocols, and networking layers.
- Participate in change management, global team collaboration, and on-call/incident response (including root-cause analysis).
Minimum Qualifications
- 5+ years managing global DNS and Kubernetes on Linux.
- Expert experience with enterprise DNS platforms (Infoblox DDI or similar), including Bind9 and DNS services on Cloudflare, GCP, and AWS.
- Strong Kubernetes and Ubuntu Linux expertise.
- Proven automation experience using Ansible, Terraform, Python, and CI/CD.
- Strong Linux systems engineering background (RHEL/CentOS/Ubuntu) with advanced scripting in Python and/or Bash.
- Familiarity with infrastructure stacks including hypervisors (KVM, vSphere), storage protocols (iSCSI, NFS, Ceph), and L2/L3 networking.
- Experience supporting mission-critical 24x7 customer-facing production environments.
- Ability to write technical documentation and contribute to knowledge bases.
Preferred Qualifications
- Understanding of enterprise common infrastructure services for DNS and Kubernetes.
- Security best practices for patching and security compliance (e.g., CIS, NIST).
- Background in telco, edge cloud, or large enterprise infrastructure.
- Experience building automated test environments for upgrades and DNS migrations.
- Bachelor’s degree or equivalent experience and relevant certifications.
About Five9
Five9 is a provider of cloud contact center software, delivering cloud innovation to customers worldwide. The company emphasizes a team-first culture and building secure, reliable customer-facing platforms through inclusive, high-performing engineering practices.
Scraped 8/1/2026