Senior Delivery Manager and Senior Change Lead
JSR Tech Consulting
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About the role
Role Overview
Senior Delivery Manager and Senior Change Lead will serve as the operational leader for JSR Tech Consulting’s Digital Change Enablement Managed Service. You will be the primary point of contact for a large global pharmaceutical client, overseeing day-to-day delivery and leading organizational change management for high-priority initiatives.
Primary Responsibilities
Managed Service Leadership
- Act as the primary delivery lead for the managed service.
- Manage intake, prioritization, and assignment of work across multiple concurrent initiatives.
- Coordinate service delivery across the managed service team.
- Facilitate weekly operational reviews and portfolio governance meetings.
- Monitor project health, risks, dependencies, and resource capacity.
- Provide executive-level status reporting and service metrics.
- Ensure consistency across methodologies, templates, and deliverables.
Change Leadership
- Lead organizational change management activities for high-priority initiatives.
- Develop change strategies, stakeholder engagement plans, and readiness assessments.
- Facilitate executive workshops and leadership alignment sessions.
- Partner with project managers, business leaders, and technical teams to drive adoption.
- Coach sponsors and change champions.
Continuous Improvement
- Identify opportunities to improve delivery processes.
- Support evolution of governance and operating models.
- Contribute to reusable playbooks, templates, and best practices.
Requirements
- 10+ years of organizational change management experience.
- 5+ years leading enterprise-scale digital transformation initiatives.
- Experience managing managed services or PMO functions.
- Strong executive presence and communication skills.
- Experience supporting multiple concurrent initiatives.
Nice to Haves
- Life Sciences / Healthcare / Pharmaceutical experience.
- Experience with Microsoft 365, Teams, SharePoint, and digital collaboration tools.
- Prosci certification preferred.
Location/Work Mode
- Remote (U.S. Eastern Time preferred)
About JSR Tech Consulting
JSR Tech Consulting provides consulting and managed services to help organizations enable digital change. The role focuses on delivering and governing a Digital Change Enablement managed service for large enterprises, including life sciences and healthcare stakeholders.
Scraped 7/12/2026