Senior Data Analyst - Workforce Management

Role overview

Join Omada Health’s Care Delivery Capacity & Analytics team as a Senior Data Analyst. The team uses enrollment forecasts, workforce management systems, member/care team engagement, clinical outcomes, and financial indicators to deliver data-driven insights and recommendations that support precise operational decisions and safe, effective care delivery.

Responsibilities

• Build and continually improve a capacity model evaluating state-by-state clinical licensure, supply, demand, and workforce/performance metrics.
• Lead analytics supporting care delivery initiatives focused on operational precision and care team capacity planning.
• Define metrics and KPIs to measure effectiveness and efficiency of capacity planning and delivery initiatives.
• Design and maintain Tableau (or similar BI) dashboards that are visually compelling and intuitive.
• Define operational processes and support system enhancements to scale capacity & analytics reporting.
• Partner with care delivery and clinical stakeholders to improve data visibility and understanding.
• Collaborate cross-functionally with care delivery, clinical, analytics, data science, sales operations, and strategic finance.

Requirements

• Bachelor’s degree in engineering, computer science, technology, or a related field (or equivalent blend of experience and certifications).
• 7+ years analytics experience.
• Advanced SQL skills.
• Expert-level Excel modeling and data manipulation.
• Tableau (or similar data visualization tool) development experience.
• Strong organizational skills and attention to detail.
• Reliable self-starter with high autonomy.
• Strong interest in capacity planning, modeling, and workforce management continuous improvement.

Bonus points

• Experience in clinical/operations or supply & demand planning, or healthcare data analyst roles.
• Experience with Workday Adaptive Planning (or similar).
• Experience with teams serving Type 2 Diabetes, Hypertension, Behavioral Health, or Physical Therapy.
• Workforce planning experience involving state-by-state licensure requirements.
• Python/R experience.