Senior Cloud Solutions Engineer – White Glove (Remote)

Role Overview

Senior Cloud Solutions Engineer (Remote) providing “white glove” support to customers adopting cloud solutions under VA’s Data Modernization initiative.

Responsibilities

• Provide end-to-end white-glove support to help VA users overcome cloud adoption challenges and deliver required business outcomes.
• Act as a subject matter expert to workgroups through their cloud migration.
• Build and maintain a best-practices knowledge base for workgroups.
• Participate in weekly feedback and Center of Excellence calls; respond to workgroup questions.
• Help workgroups set up resources and migrate workloads to the cloud.
• Coordinate with on-prem teams to decommission resources after migrations complete.
• Collaborate with cloud architects, engineers, and system owners to ensure technical deliverables meet program requirements and timelines.
• Manage parallel projects, research and respond to product line data calls, and provide ongoing progress reports.
• Report accomplishments to internal leadership to demonstrate outcomes and benefits.

Required Qualifications

• Bachelor’s degree in IT/engineering/technical discipline plus 12 years of experience (or equivalent via experience substitution).
• Experience managing projects in the Department of Veterans Affairs (VA).
• Healthcare IT experience.
• Expertise with Azure or other major cloud platforms.
• Databricks workspace administration: catalog creation, mount configurations, and cluster setup.
• Strong data lake architecture experience, especially Delta Lake (or similar structured storage).
• Experience automating cloud provisioning workflows (e.g., Terraform, ARM, Bicep, PowerShell, Python).
• Strong cross-functional collaboration with engineering and business teams.
• Excellent documentation and experience building standard operating procedures.
• Experience creating and presenting executive summary presentations.

Preferred Qualifications

• Experience with Windows/macOS/Linux plus additional software/engineering skills (listed across Ruby, HTML/CSS/SCSS, JavaScript, C#, .NET, Node.js, Angular, jQuery).
• Data/platform experience including Microsoft SQL Server, MongoDB, and additional cloud platforms (Azure/AWS/GCP), plus GitHub, Jira, Confluence.
• Background spanning backend, frontend, fullstack sustainment; API/UX/UI support.
• Conflict management and servant leadership; strong analytical problem-solving.
• Ability to conduct independent root-cause research and resolve complex issues.

Clearance

• Ability to obtain and maintain a Suitability/Public Trust clearance.

Location / Work Model

• Fully remote within the United States.

Compensation

• $175,000 – $200,000 USD per year.